Meeting/Event Information

June Chapter Meeting


June 10, 2020
6:30 PM PDT - 8:00 PM PDT
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Zoom Tele-Meeting



Managing Client Expectations
Clients can be demanding. Navigating their expectations takes experience and finesse, and on June 10th, we are going to “unpack" everything you need to know about setting the tone for your client experience. We’re going to review: 

  • How to define your clients’ needs and expectations
  • How to adapt and manage changes along with the project
  • Lessons learned from the trenches
  • Navigating a COVID changing marketplace with clients in tow

Click here for a personal invite from Chantale:

About Chantale:
Chantale Bordonaro is a Certified Professional Organizer (CPO®), a Relocation and Transition Specialist, a Speaker, a Mentor and the founder of Simplicity Source, Inc. She sees herself as an AGENT of CHANGE as she follows her passion of changing people’s life day by day, project by project.  Chantale's education includes a marketing certificate from University of Montreal and she lives in San Francisco. Chantale believes in giving back: She was the 2014 NAPO National Conference Chair, past President of the NAPO-Los Angeles Board of Directors and is a mentor to new professionals. Chantale also volunteered for the Board of Certification of Professional Organizers (BCPO®) and she was the recipient of the 2009 Raising the Bar Award at the NAPO Los Angeles Organizing Awards. In addition to her commitment to the organizing industry, Simplicity Source, Inc., has been recognized as moving and relocation experts by organizations such as Sparefoot and Expertise. Chantale has been a member of NASMM (National Association of Senior Move Managers) since 2013, and carries an A+ Accreditation from the association, and from 2019-2021, she is serving as NASMMs President taking the industry forward. When she does take time to take a breath, she enjoys spending time with her son Luca and her dog Manny, skiing, reading and watching movies and scoring deals on fabulous fashion.


$0.00 Member Registration

$30.00 Guest Registration